For bookings enquiries, please fill out our form and we will get back to you as soon as possible.
Booking Terms and Conditions
Completion of this form does not constitute a booking – it is an enquiry form only.
Bookings, with the exception of “Walk Up” type bookings, can only be made by calling 03 5398 1633. For phone bookings, the person making the booking is deemed to have read and accepted all of the booking terms and conditions listed here, on behalf of all persons named in the booking. Whilst numberless cards are becoming more popular for use by people, unfortunately, card numbers generated from a token on a numberless cards cannot be accepted as the required credit card number at time of booking. This is due to the token having a limited lifespan, which could expire before the card is used to pay for the booked accommodation, if this is the required payment method. Further, refunds can only be returned to the card number used to make the payment. This is not achievable when using token generated card numbers for numberless cards.
At the time of booking, a credit/debit card number is to be provided to confirm the booking. Failure to provide a card number will result in your booking not being accepted.
For all group or long-term bookings (a booking of 4 rooms or more or a booking in excess of 1 week), a non-refundable deposit of 1 night’s room tariff will be charged at time of booking.
All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18 at all times. The Warrack Motel has the right to refuse or cancel any booking, when the age of the person checking into the room, can’t be confirmed. A minor must not be left unsupervised on the property.
Bookings may be cancelled without charge up to 24 hours prior to the scheduled 2 pm check-in unless otherwise stated at time of booking. Any cancellations made after the cancellation cut off will be fully charged for the 1st day of the booking to the provided credit card. This charge will be refunded should the room be subsequently let for that night. All No Shows will be fully charged for the length of the booking to the provided credit card.
Rates shown on this page are indicative only and may be changed at any time. Prices listed are in $AUD and include GST where applicable.
Car parking is provided for one standard passenger vehicle or Ute per room per night immediately outside your allocated room. There is no capacity for trailers or additional vehicles to be parked in the motel car park. Additional car parking is available in the vacant lot on the western side of the motel, or on the road side out the front of the motel
Should a guest have not arrived at 6 pm, motel staff will attempt to contact you to ascertain your arrival time and key collection options.
Check in / out times: Check in is not before 2pm and check out is no later than 9.30am.
Unfortunately, an early arrival and / or late departure can’t be guaranteed and should not be factored into your travel plans. If the ability does arise where one can be accommodated, this will incur an extra fee of $10 per hour or part thereof.
Smoking (including the use of scented candles and / or incense sticks) is prohibited in all rooms, including the camp kitchen at The Warrack Motel. It is also prohibited on the verandah immediately outside the rooms. Smoking is permitted in the car park area, beyond the yellow parking strips outside the rooms.
At The Warrack Motel Registered and appropriately trained service dogs will be accepted. Upon booking, copies of the animals registration and training must be provided to complete the booking. We do not accept any emotional support animals.
Any guest found to have either smoked or had any pets in their room will be asked to leave the Motel immediately and will incur an additional charge of $200.00 per room for having the room out of service for heavy cleaning and deodorising.
Whilst all care is taken to ensure that the description of the facilities and services of The Warrack Motel found in printed literature, on social media or on this website etc is accurate, The Warrack Motel cannot be held liable for any omissions or errors, whether temporary or permanent, of the property’s facilities and service as these items are continually being changed, upgraded and on occasion, taken out of service. Motel room photos may not be specific to the actual room allocated.
EV’s: There is no ability to charge an EV on the property; the public charging points in Woolcock St must be utilised. Further, guests are not permitted to run power cables from their room to their vehicle for any reason as this creates a trip hazard.
Longer Term Worker Bookings: Bookings of 2 weeks minimum made by companies for their for workers are now being accepted. Worker bookings tariffs will cover a full 7 days, meaning staff will not have to pack up every Friday to go home, then return to the same room on the Monday and unpack again. Workers can leave their belongings in the room they were staying in and come back to their set up room. Current costs for a weekly booking are $875.
The new weekly charge will start at $600 per week for a 2 week booking, then reduce to $550 per week for bookings of 3 weeks or longer. This cost will include a weekly towel and sheet changes, weekly room and bathroom clean (around any personal items left behind) and the provision of toilet paper. Internet will continue to be provided and the cost will include all power and water charges. Workers will continue to have free use of the on site communal kitchen and laundry facilities and 1 car space per room will also be provided.
To accommodate this reduced pricing, there will no longer be a daily room service for the room and the provision of tea / coffee / tissues / toiletries etc will be removed. Payment for these extended stay bookings will be taken on the day of check in via the numbered credit card provided at the time of booking. Any booking cancellations will require 3 days notice, with the cost of the cancelled portion of the booking being recalculated to the normal daily rate. This amount will be subtracted from the weekly tariff charged and the balance will be refunded.
